We have lots of happy clients from many business sectors and industries, here are a selection of wonderful quotes we have been given. Starting with some one-liners (some lifted from longer quotes) followed by more detailed quotations.
One Line Wonders:
“Diagknows has become an integral part of the IT function at Our Dynamic Earth. Customer focussed, dedicated, enthusiastic and knowledgeable they offer a proactive, highly effective and solutions driven approach.
Diagknows works on the basis that prevention is better than cure but, equally, they react quickly when required to ensure our systems are fully operational and effective and that we are communicating with our customers”.
Douglas Walker, Commercial Director
In these challenging economic times when cost control is even more important than it ever has been, we were looking at solutions for our IT requirements. Our incumbent IT support company had recommended we spend over £5000 on a new server and new desktops for the team, despite a reduced workforce. When we approached Diagknows for alternative advice, they saved my business £6000 in hardware choices, and £1000 in ongoing IT support costs by migrating our email services to The Cloud.
The result? £8 a month, better faster more efficient software for my business, no more “noisy” server, and hardware for a fraction of the costs we had been told to spend. Easier access to files and emails when working remotely or from abroad. All round happy bunnies. Good old Diagknows. A professional firm with a great attitude towards my business needs.
Carol Anderson, The Business
“We at St Paul’s & St George’s Church, Edinburgh have had the pleasure of working with Diagknows since early 2007. They support our demanding and unique office environment. Their support can range from the weekly back up service to solving more challenging technical hiccups (with humans sometimes being the fault rather than the technology!) and it is delivered with grace, dedication and professionalism.
The Consultancy Team deliver an excellent quality service. In all their dealings with us they have instilled trust and confidence in their ability and hence the company. They consistently deliver a first class service and frequently go above and beyond the call of duty. Diagknows have become an integral part of the team that keeps our office environment functioning. We are very happy customers.”
Ruth Milliken, Facilities and Event Manager
With a health check for our consultants laptops when they return from overseas Mike and his team help keep the guys connected to HQ when they are out on the road in the UK and Africa.
Here in the UK HQ office Diagknows help source and support value for money, reliable IT solutions and are able to explain them to us in non technical language, for which we are very grateful! With the innovative solutions, speedy response times when problems arise and their credit purchase system Diagknows has supported LTS superbly and provided us with excellent value for money.”
Judith Fordham, Office Manager
“Diagknows have provided the Innovation Park with a professional and first class service for many years. They are extremely knowledgeable, proactive, enthusiastic and always putting the customer first.
I have no hesitation in recommending Diagknows to everyone who requires professional IT support and advice.”
Lynn Blaikie, Operations & Business Development Manager
“Livingston Mechanical Services is happy to recommend Mike @ Diagknows as we rely on his expertise within IT. He is only a phone call away from solving any problems we incur with our IT systems. Diagknows set up our system two years ago and we were very impressed by how timely and efficiently this was achieved.
The inconvenience of installing a new system was kept to a minimal. Livingston Mechanical is happy to continue working alongside Diagknows well into the future in order we can maintain up to date systems within our business.”
Marion Jamieson, Director
“Diagknows have taken us through the whole process; company set up, office move, network migration, new software, as well as ongoing support. Quick to respond, easy to understand, extremely well informed, friendly but professional. I would have no hesitation in recommending them.”
Nigel Chapple, Director
“At House of Hearing, our IT systems are critical to business success. Mike has been integral to the running and development of the IT systems at House of Hearing for over 8 years. Diagknows respond rapidly and decisively when any IT issue occurs, ensuring minimal interruption to our systems, and enabling us to concentrate on the business. Diagknows provide us with excellent, professional and bespoke solutions. Quite simply, we would not use any other IT Consultants”
Stephen Fairfield, Managing Director
“Finix Productions have used Mike, and his lovely team at Diagknows, since our inception in 2007. Diagknows were tasked with implementing our whole IT system and have also been responsible for all subsequent upgrades and our weekly maintenance. Particular note must be made for their excellent and responsive service (at all hours) and their regular back up service which takes care of all our worries about saving data. They make everything work and sort the inevitable glitches which allows us to get on with our daily business – they are wonderfully invaluable to our business.”
Neil Ogilvie, Director