Diagknows works with many PC and laptop manufacturers and whilst each brand has its merits Diagknows usually works with Dell hardware, probably 85% of machines we see are from Dell. They have good build quality, represent decent value and the warranties and support are good. Diagknows sources all desktops and laptops from Deane Computer Solutions, with the client purchasing direct to ensure all warranties and software licenses are in their name.
Windows is our Operating System of choice and we particularly like Windows 7 Professional, which we see as the worthy successor to Windows XP Professional (Vista was a blip best forgotten). We do however look after some Mac’s and Windows 2000 too.
Microsoft Office’s success is simple… it is the best productivity suite available and we look after all versions from 2000 to 2010 (yes including how to find things on the ribbon!). However it needs to be said that Open Office is a great free alternative and increasingly such suites are moving to ‘the Cloud’ whether it is Google Apps or Microsoft Office 365, Diagknows will guide you to the best fit for your circumstances.
In addition to Office Diagknows provides support to many and varied applications including Sage Line 50, ACT!, many Access databases, corporate accounts, events, hearing aid and ticketing software. Frequently our role is to manage the software vendor and communicate with them on behalf of our client, we enjoy doing this and often find that the vendor’s are happier dealing with fellow geeks.